Cancellation and Refund Policy
The products offered by Vacha Studio (such as apps, content or other IT/digital products) are a one-time purchase and come with a one-year maintenance and support warranty. No refunds are possible once an item or subscription is purchased and if the request for the cancellation of the same does not come within 24 hours of the purchase.
We may cancel your order if a request is made within 24 hours of placing the order. The request has to be made via email at admin@vacha.studio with the same email ID and Phone number used during registration.
A Refund Request will be deemed valid only if it is made through an email to admin@vacha.studio within 24 hours from the time of placing the order.
The refund will be processed to the same mode of transaction within 3 to five business days.
As of now, all the products of Vacha Studio are digital software (mobile apps, website) and are delivered to you as is. These digital items should work on your computer/mobile devices by default. However, if due to some technical reasons, if it does not work in the desired manner, you cannot hold Vacha Studio as responsible for that and you agree that you will not make any claims on this count.